Elements and Performance Criteria
- Prepare and present documents
- Purpose of the document is identified
- Information sources are established
- Information is collated and presented in a logical order
- Document style is selected to match purpose and workplace pro-formas
- Clear and concise language is used to convey appropriate information to target audience
- Document is checked to ensure it follows workplace requirements
- Completed document is presented to appropriate personnel as required
- Prepare and deliver oral presentations
- Purpose of oral presentation is established
- Target audience is identified
- Information is gathered and sorted
- Visual, audio and physical support media are identified or developed, if required, in accordance with workplace procedures
- Presentation is trialled and adjusted to suit target audience
- Information is presented in accordance with workplace procedures